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1. GENERAL

Optimef is the property of:

Overlay SRL-D

Str. Mihai Eminescu 11

Victoria, Brasov

J8/29/2015  |  RO33969395

M: +40 787 383 060

Optimef is a registered trademark.

This website is the property of Overlay SRL-D. Access and use of this website are subject to the following Terms and Conditions. By using this website you agree to these Terms and Conditions. We reserve the right to modify or update these Terms and Conditions whenever we feel necessary, without any notice. Thus, we recommend that you check this section whenever you access the website in order to take notice of any changes we may have made to the Terms and Conditions. Placing orders on this website means your acceptance of these Terms and Conditions.

The entire content of this website is the exclusive property of Overlay SRL-D. Unauthorized copying, distribution, publication or modification of the information, data, photographs or any other information presented on this website are strictly forbidden.

2. PURCHASE AND DELIVERY

Access and use of this website is available to everybody.

The buyer will provide all necessary information requested in an adequate, complete and correct manner, as it appears on an official identification document.

After successfully placing an order, you will receive a confirmation email which informs you whether the chosen product is in stock and the estimated delivery time. The prices presented on the website include VAT.

The following methods of payment are available:

– online, by debit or credit card, via Netopia mobilPay system

– online via PayPal

– cash on delivery, available only in Romania

The receipt of your purchased products will be sent together with your delivery.

The purchased products will be delivered directly to your home.

ROMANIA: Shipping throughout Romania is free of charge via TNT. Delivery of products which are on stock will be within 3 working days from the email confirmation of your order.

EUROPE: Shipping throughout Europe is carried out with express delivery, directly to your home. Your order will be delivered in 3 days (not including weekends and public holidays) from the email confirmation of your order.

WORLDWIDE: International deliveries outside Europe are sent by air mail. These deliveries should arrive in no more than 5 days (not including weekends and public holidays) from the email confirmation of your order.

Your order will be sent in a special packaging to secure the products. All responsibility regarding any damage to the product or the package lies with the shipping company.

PLEASE NOTE that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.

3. RETURN POLICY

You may return the products that you have received within 14 days, starting the next day after receiving the order to your chosen address. You do not need to justify returning the product.

In case you decide to return a product ordered from our website, you need to get in touch with us either by filling out the online return form below, or send us an email to support@optimef.com. You will receive a confirmation email with the return form and the address where the product should be sent.

Your refund will be sent (to your bank account or via postal order, as mutually decided upon) without any unjustified delays, after receiving the returned product or proof of return to the address provided by us.

You may return the products via any shipping company you desire, keeping in mind that the return shipping is at your cost. We recommend that you retain the proof of return shipping.

4. WARRANTY

Each product purchased from our website comes with a warranty described in detail in the Warranty Certificate, which accompanies your order. You are entitled to the warranty according to the terms and conditions specified in the Warranty Certificate.

In order to benefit from the warranty, you should:

– buy the product only from our website

– respect the instructions for use of the product

– keep the Warranty Certificate and the receipt which serves as proof of purchase

– send the product in its original packaging with all accessories included

The warranty does NOT cover:

– any damage or defect caused by inappropriate use of the product which does not correspond with the instructions presented in the Warranty Certificate

– any damage or defect caused by accidents or normal wear and tear

– defect of internal or external components due to excessive exposure to solar radiation, absence or modification of the serial number of the product; alterations in the original construction of the product; interventions by non-authorized persons

– defects caused by nonobservance of the instructions for use regarding transport, handling or installing

– any damage caused by water, exception being products which are water resistant (please check the water resistance of the purchased product and the chart in the Warranty Certificate regarding recommendations of use)

– battery, crystal, strap, crown (for the watches)

– any damage caused by shocks to the inner circuits (for the wacthes)

5. PRIVACY POLICY

Overlay SRL-D, the owner of https://www.optimef.com, is a data controller registered at The National Supervisory Authority for Personal Data Processing under the Notification no. 0027774.

We guarantee the confidentiality of your personal data and will retain and use your personal data only for processing orders, legal reasons and marketing purposes.

You consent to our Privacy Policy by making an online purchase or subscribing to our newsletter. By making an online purchase, you are granting consent to us retaining some personal data which you provide us with in order to process and dispatch your order: name, surname, e-mail address, telephone number and addresses. By placing an order with us you consent to your card/bank details being shared with our secure payment partners Mobil Pay and Paypal so that your payment transaction is processed. Similarly you consent to your telephone number, email address and shipping address being shared with our nominated couriers (FanCourier, TNT) and distribution facilities so that your order can be delivered, and you can be contacted by telephone on any matter regarding the status of your order(s). We accept no liability on behalf of our payment partners, couriers or distribution facilities.

 

Subscribing to our newsletter

 

By subscribing to our newsletter you are granting consent to us retaining some personal data which you provide such as your name, surname, e-mail address, location, date of birth and gender in order to keep you informed via newsletters and e-mails. We will never share your personal data with third parties without your consent. When you subscribe to our newsletter you are agreeing to us contacting you via e-mail with details on new products, collections, features, sample sales, special offers, contests, events of interest and promotions.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular service.

We collect information about site traffic, sales, wish lists and other commercial information which may be shared with our third party advertising platform in order to enhance your shopping experience.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so that we can consistently improve our site design to better meet our visitors needs.

 

If you have any questions about our Privacy Policy, please contact us at support@optimef.com

 

Cookies

Please be aware that by agreeing to our Privacy Policy you are authorising our use of “cookies”.

Cookies are data files which are stored on your computer’s hard drive by your web browser, and are necessary in order for your movements to be tracked within websites. Cookies allow us to see the contents of your shopping cart, previous purchases and to deliver content specific to your interests.

We do not advertise other brands/labels/organisations on our website, and therefore we do not have third party cookies.

Please use this form to let us know about any issues regarding your purchase.